FAQ – FREQUENLY ASKED QUESTIONS
We’ve compiled a list of the questions we get asked the most often. To jump to the section you’re most interested in, simply click on one of the links directly below.
Why Choose us?
- Affordable For Everyone: We strive to provide the highest quality of work at affordable price
- Easy to use. Log in, Take a tour, Add to cart all the desired templates, Check Out and Get your download links! It is that simple!
- We offer support 7/7 to answer all your questions and accompany you if help is required.
What type of Templates I Get with my Subscription?
+600 PSD FLYER TEMPLATES + EVERY NEW PSD PUBLISHED
- Christmas, New Year , Thanksgiving, Oktoberfest, Mardi gras, Country, Brazilian, Greek, Valentine’s Day, Beach party, Autumn, Winter, Spring, St Patrick’s day, Live music concerts events, American Day, Break Dance, AND much more…
- Christmas Eve menus, Sushi Delivery, New year Eve menu, Thanksgiving, Western grill…
- Corporate Identities, Brochures, Business Flyers, CD/DVD Albums: Country, Pop Rock, Cuban, Blues & Soul, Jazz …
CAN I CANCEL MY SUBSCRIPTION?
- Of course you can! Any membership purchased through ThatsDesign Store can be cancelled at anytime with no ‘lock-in’ contracts.
- Please note if you cancel your subscription before the end of your membership billing cycle you will not have access to downloadable content.
- We highly recommend cancelling the day before your renewal to avoid disappointment.
- You can contact us anytime if you need assistance with your account. Just drop us a mail here: “email@example.com”
Do you offer a Refund? The answer is YES
If you are not 100% satisfied with your purchase, within 30 days from the purchase date, we will fully refund the cost of your order.
- The most important for us is the client satisfaction. If your have any issue with your item, download and unzipping issues or you’re simply not happy with your item, just email us and we’ll be happy to refund you the 100% amount of your purchase!
- We are here to help if you have further questions. Drop us an email through our support page. Contact
Are you still not finding the answer you’re looking for? Contact us directly and we will get back to you as soon as possible.